Return & Refund Policy

1. Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery.

Eligible for Return

• Products in original, unopened packaging
• Products with manufacturing defects
• Wrong products shipped
• Damaged products during shipping

Not Eligible for Return

• Opened or used products
• Products past their expiry date
• Personal care items for hygiene reasons
• Custom or personalized orders

2. How to Return

1. Contact our customer support within 30 days of delivery
2. Provide your order number and reason for return
3. We'll provide you with a return authorization number
4. Package the item securely with the return label
5. Ship the package to our return address

3. Refund Process

Once we receive your return:

• We'll inspect the returned item within 3-5 business days
• If approved, we'll process your refund
• Refunds are issued to the original payment method
• Processing time: 5-10 business days

4. Shipping Costs

• Free returns for defective or wrong items
• Customer pays return shipping for change of mind
• Original shipping costs are non-refundable

5. Exchange Policy

We offer exchanges for:

• Different sizes or variants
• Defective products
• Wrong products shipped

6. Cancellation Policy

You can cancel your order:

• Before it ships: Full refund
• After shipping: Standard return process applies
• Contact us immediately for cancellation requests

7. Contact Information

For returns and refunds, contact us: